Decide at Consultation
Tell us at your first appointment whether you prefer in-person collection, hotel delivery, or international shipping. This shapes how we schedule the fitting timeline.
Shipping Guide
Shipping Your Bespoke Order After Leaving Shanghai
Leaving Shanghai before your garment is ready isn't a problem — it's routine. We ship completed orders to clients in over 40 countries. The key is planning the delivery route from the start, not as a last-minute fix.
Confirm Your Delivery Address
Provide your full delivery address — including postcode, country, and a mobile number — before production begins. Address errors are the most common cause of shipping delays.
Choose Your Carrier
We use DHL Express (3–5 business days) and EMS (7–14 days) for international shipments. DHL is faster and more trackable; EMS is a reliable economy option.
Final Inspection & Dispatch
Your garment is carefully pressed, folded to minimise creasing, and packed. We send you a tracking number as soon as it ships.
What to Prepare Before You Leave
- Full delivery address (name, street, city, postcode, country, mobile)
- Preferred carrier: DHL (fast) or EMS (economy)
- Confirmation of whether hotel delivery is still possible
- Awareness that import duties in your home country are your responsibility
- An approval photo or video call fitting if desired before dispatch
Fit Note
When we know a garment is being shipped without a final in-person collection, we build in a small amount of room to give your local tailor space for minor adjustments if needed. Your measurements are archived for future orders.
Common Shipping Questions
How much does shipping cost?
DHL Express to Europe or North America is typically CNY 200–350. Exact costs vary by weight and destination. We can provide a quote at consultation.
How long does DHL take?
DHL Express typically delivers within 3–5 business days to Europe, North America, and Australia. EMS takes 7–14 days.
Can I track my shipment?
Yes. We send you a tracking number as soon as your parcel is dispatched. DHL tracking is live and precise.
Are there import duties?
This depends on your country. Many countries have duty-free thresholds for personal imports. We declare garments at their actual value. Import duties are the client's responsibility.
Plan Ahead
Tell Us Your Shipping Plan at Your First Appointment
The earlier we know, the smoother the process. Contact us with your travel dates and we'll build the shipping decision into your fitting timeline from the start.