FAQ
Practical answers for international visitors planning bespoke tailoring in Shanghai. If your question isn't here, contact us directly — we respond within 24 hours.
For a standard bespoke suit, we recommend a minimum of 6–7 days in Shanghai. This allows time for the initial consultation and measurements, production in our workshop, and at least one fitting session before final delivery. If you have fewer days, rush options of 3–4 days are possible for straightforward briefs — contact us with your dates and we'll advise on what's achievable.
Yes — in most cases this is exactly how we plan the timeline. We schedule the first fitting session 3–4 days after measurements, giving the workshop enough time to construct the garment properly. If your departure date is tight, share it when you book and we'll build the schedule around your last available fitting window.
Absolutely. International shipping is a standard part of our service. We've shipped completed garments to clients in the USA, UK, France, Germany, Australia, Canada, Japan, and over 40 other countries. We use DHL or EMS for international orders. Shipping is discussed at your initial consultation so there are no surprises. Please note that import duties in your home country are the client's responsibility.
Yes. We archive every client's full measurement record in our system. For repeat orders, you can contact us remotely — by email or WeChat — and we'll begin production from your archived measurements without requiring another visit to Shanghai. Many of our long-term clients order annually from their home countries.
Bespoke tailoring involves creating a unique pattern from scratch based entirely on your body measurements and style preferences. Every element — from the canvas structure to the lapel roll — is constructed specifically for you. Made-to-measure adapts a standard block pattern to your measurements. Both are available at Wuyue; we'll advise which approach suits your timeline, budget, and quality expectations during the consultation.
Our pricing is transparent and explained at the consultation before any commitment. As a general guide, suits typically range from USD 200 to 500 (approximately CNY 1,500–3,600). The final price depends on: fabric choice (the main variable), construction complexity (bespoke vs. made-to-measure), lining and canvas quality, and any additional garments (shirts, trousers, waistcoats). Rush production may carry a surcharge. We'll give you a clear, itemised quote before we begin.
Located inside the South Bund Fabric Market, we have direct access to thousands of fabrics. Our cloth selection includes pure wools, wool-silk blends, wool-linen mixes, cotton, and fine shirting materials sourced from mills in Italy, the UK (Scabal, Dormeuil), China (Ruyi), and beyond. We'll guide you through the selection in plain English — explaining weight, weave, seasonal suitability, and care requirements — so you make an informed choice rather than a guess.
Yes, we offer hotel consultations and fittings for clients staying in Shanghai. This service works well for business travellers with tight schedules or groups booking multiple garments. To arrange a hotel visit, contact us with your hotel name, room details, and preferred dates. Additional charges may apply for hotel visits outside central Shanghai.
We accept Visa and Mastercard, cash (CNY and USD), and major Chinese digital payments (WeChat Pay, Alipay). For large orders, a deposit is typically taken at the consultation stage with the balance due on collection or before shipping. If you have specific payment preferences, please mention them when booking so we can confirm arrangements in advance.
If you collect in person, we can make minor adjustments on the spot or within a day or two. If you've already left Shanghai, we can discuss remote alterations — in some cases we can arrange for adjustments to be made by a trusted tailor in your city using our archived instructions, or we can factor adjustments into your next order when you return. For shipped orders, we always err on the side of slightly roomy fits to give your local tailor room to work.
Still Have Questions?
We reply to all enquiries within 24 hours. Share your travel dates, garment ideas, and any specific questions — and we'll give you a clear, honest answer before you commit to anything.